Effective Date: May 12, 2025
At The Digital ACC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website: https://thedigitalacc.com.
1. Who We Are
The Digital ACC
514 Prominence Way, Ottawa, ON K4A 5L3, Canada
Email: [email protected]
Phone: +1 343 988 7262
Website: https://thedigitalacc.com
2. Information We Collect
We may collect the following types of information when you use our website or contact us:
a) Personal Information
- Full name
- Email address
- Phone number
- Company name
- Mailing address
- Any information you choose to share with us via contact forms or email
b) Non-Personal Information
- Browser type and version
- IP address
- Pages visited and time spent on site
- Referring website addresses
- Device type and operating system
3. How We Collect Information
We collect your information through the following methods:
- When you fill out a contact form
- When you email us or call us
- When you subscribe to updates
- Through cookies and other tracking technologies (see Section 7)
4. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide design and consulting services
- Improve website performance and user experience
- Send marketing or promotional content (with your consent)
- Analyze site usage and trends
- Comply with legal obligations
5. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share information with:
- Service providers (e.g., web hosting, analytics) who help us operate the website
- Legal authorities if required to comply with the law
- Business partners or affiliates with your consent
All third parties are required to protect your data in compliance with this Privacy Policy.
6. Data Retention
We will retain your personal data only for as long as necessary:
- To fulfill the purpose for which it was collected
- To comply with legal, accounting, or reporting obligations
- To resolve disputes and enforce agreements
7. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Understand visitor behavior
- Track website performance
You can disable cookies via your browser settings, but this may affect certain functionalities of our website.
8. Security of Your Data
We implement industry-standard security measures to protect your data, including:
- HTTPS encryption
- Secure servers and firewalls
- Access control and password protection
While we strive to protect your information, no system can be 100% secure. By using our website, you acknowledge and accept this risk.
9. Your Rights
Depending on your location (e.g., under GDPR, PIPEDA), you may have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at: [email protected]
10. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect or process data from children. If you believe we have done so, please contact us to request deletion.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting any personal data.
12. Changes to This Privacy Policy
We reserve the right to update or modify this policy at any time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the site after changes constitutes your acceptance.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
The Digital ACC
514 Prominence Way
Ottawa, ON K4A 5L3
Canada
Email: [email protected]
Phone: +1 343 988 7262